Curtains, Blinds & Upholstery FAQs

Answers to the most common questions about curtains, blinds and upholstery from BASEL. Didn't find your answer? Message us on WhatsApp or request a quote.

Cost & measuring

How much do curtains cost?

It depends on window size, fabric, pleat style, lining and track. Measuring and quotes are free, so book a visit for an exact price.

Do you provide measurement services?

Yes. The site visit and measuring are free.

Do you provide custom curtain stitching?

Yes. Every curtain is stitched to your exact measurements, fabric and pleat.

Fabrics & styles

Can you help me choose the right fabric?

Yes. We bring our fabric library, including Clark & Clark, and help you choose for your room and needs.

What curtain fabrics do you offer?

Sheer, non-blackout and blackout fabrics in many colours and textures.

What is the difference between sheer and blackout curtains?

Sheer curtains are lightweight and gently filter natural light while giving privacy and a soft, airy look. Blackout curtains are thick and light-blocking, reducing sunlight and giving privacy and a darker, more comfortable room.

What pleat styles do you offer?

1, 2 and 3 pleat, plus wave and eyelet.

Can you make wave, 1-pleat, 2-pleat and 3-pleat curtains?

Yes.

Timing & installation

How long does it take?

Curtains are typically ready 5–8 working days after the order (larger jobs up to 12). Upholstery takes 2–3 weeks.

Do you install?

Yes. Delivery and installation are included in the quote.

Do you offer motorised curtains and blinds?

Yes.

Can they be controlled by remote or smart home?

Yes: remote, wall switch or smart home system.

Can you make curtains to my exact window size?

Yes.

Do you offer Roman, roller, vertical and wooden blinds?

Yes.

Payment & after-sales

How do I pay?

Full payment confirms the order. We accept Visa, Mastercard, bank transfer and Ziina.

What if there's a problem after installation?

Contact our team directly. Issues are resolved within 2–4 working days.

Didn't find your answer? Get in touch.

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What Our Customers Say

4.8
★★★★★

4.8 ★ from 23 Google reviews

Read All Reviews on Google
3 months ago

"Had a great experience with them"

Ayesha JavedGoogle review
4 months ago

"I have done a few upholstery projects with Bazel and I have to say I was always super happy with the quality of the work...outdoor lounge, stool, chairs, sunbeds...etc. Can recommend 100%."

Cornelia BlumenthalGoogle review
4 months ago

"Excellent work, very professional, super friendly and quick"

Nicola WolframGoogle review
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